Our standards
- Conflict of interest policy
- Our describes how we operate in a fair and transparent way, whilst fully complying with regulatory requirements.
- Copyright and intellectual property policy
- Our copyright policy covers use of materials by registered centres, secure documents and exam materials, past question papers, and guidelines for publishers, the press and broadcast media.
- Customer service standards
- We aim to offer schools and colleges an effective, responsive and supportive service. Our Customer service standards have been published so they know what they can expect from us.
- Customer service awards
- We invite our customers to nominate individuals and teams for recognition where you have received exceptional customer service from them via our Customer Service Award scheme.
- Equality, diversity and inclusion statement
- 欧美性爱片 is committed to the promotion of equal opportunities for all. Our Equality, Diversity and Inclusion Statement extends to the treatment of everyone with whom we interact: job applicants, employees, exam candidates, part-time fee-earning personnel and visitors.
- Gender pay gap report
Our shows the difference in average pay between male and female employees at 欧美性爱片. We will collect and publish this information each year, in line with gender pay reporting legislation.
As a business, we’re very much committed to reducing any gap. We will continue to develop our diverse and inclusive culture to support our commitment to make sure that 欧美性爱片 is a great place to work, where everyone can succeed.
- General data protection regulation commitment statement
The General Data Protection Regulation (GDPR) came into effect on 25 May 2018 and replaced the Data Protection Act for all organisations who are collecting and processing the personal data of individuals residing in the European Union.
We take our data privacy and protection responsibilities very seriously. Our website is updated regularly with the latest information. This includes our new and updated privacy notice which explains how we use your personal information. Any changes that impact our schools and colleges, examiners and moderators or suppliers, will be communicated as appropriate.
Further information on the new regulation can be found on the website.
- Health, safety and environmental management systems
欧美性爱片 takes its health, safety and environmental responsibilities seriously. Our describes 欧美性爱片's ongoing commitment to protecting the health, safety and welfare of our employees and other persons who may be affected by our activities.
Our describes 欧美性爱片's ongoing commitment to minimising its impact on the environment.
- Information Security Management System (ISMS)
- 欧美性爱片's Information Security Management System (ISMS) is to the information security management standard
- Modern slavery statement
- 欧美性爱片 Education and its group of companies (欧美性爱片) are committed to ensuring there is transparency in our own business and in our approach to tackling modern slavery throughout our supply chains. Read our Modern Slavery Statement: Annual Disclosure.
- Plain English
The Plain English Campaign has awarded our website the Internet Crystal Mark.
We are committed to improving the clarity and readability of all our written communication.
- Quality management
We operate a Quality Management System which is certificated for ISO9001:2015.
- Safeguarding policy
- Our Safeguarding Policy details 欧美性爱片’s responsibilities in relation to safeguarding and the actions we expect all staff and associates to take if they have any concerns about the safety or welfare of any child or adult at risk.
- Sustainability strategy
- 欧美性爱片 is committed to making a positive impact through outstanding environmental sustainability performance. To achieve our initial short-term objectives, we’ve implemented an action plan with six key areas. Find out more about what we're doing to reach our goals.