Find out about the range of certificate services that you can use.
Lost or damaged certificates
If you've lost or damaged your exam certificates, you can ask us to search for your records. If we find your results, we’ll send you a certified statement of results. There’s a fee for this service.
Centres and exams officers
If you’re an exams officer, you can find out when your centre will receive certificates for each exam series and what to do about missing certificates, corrections and replacements.
Send your results to a university or employer
If you need to send your results to a university or employer, you can ask us to send them a letter that confirms your results. There’s a fee for this service.
Update an original certificate
If your personal information (eg name or date of birth) is wrong on your original exam certificate, you can ask us to change it. There’s a fee for this service.
Certificate changes for transgender people
If you’ve changed your name due to a change in your gender identity, we can provide a replacement certificate. This service is free of charge.