Exams officer services
Find out about the support we provide for exams officers, from online resources to training events.
Online resources and updates
Get information, updates and support via our online channels.
To access online services and school-specific information,
Enhanced Results Analysis (ERA)
Our ERA tools on Centre Services allow you to see how your school and students have performed.
For timely updates and support, visit our
Our training videos cover a range of topics, from special consideration to sending scripts for marking. View our
We run online and face-to-face training events throughout the academic year to help you with the process of exams administration.
Training for new exams officers
Our face-to-face training is ideal for new exams officers. The sessions are a full day and include:
- the exams cycle, from entries to post-results
- JCQ guides and regulations
- being prepared for a JCQ exam period inspection
- advice and support from an experienced exams officer.
Online training events
We offer free online training events on timely themes such as entries, coursework and results. Open to new exams officers or those who just need a quick refresher, you can join the event live or catch up afterwards on our
Speak to our Exams Officer Services team from 8am to 5pm, Monday to Friday.
Telephone: 0800 197 7162 (+44 161 696 5995 from outside the UK)
If you suspect that your school or centre has been the victim of a cyber attack, it’s really important that you contact us as soon as possible. This way we can take action to make sure that any confidential material is kept secure.